Shipping & Delivery

SHIPPING & DELIVERY

We intend to deliver an easy and accessible shopping experience to all our customers. This ensures we have competitive prices on preloved products that can be shipped pan India for free if the order is placed with online payment.

● The Luxury One has tied with multiple reliable and reputable courier companies to ensure that your priced possession will reach you in a pristine condition.

● The shipping details for each order will be made available to the customer within 24-48 hours of shipping, via their registered contact details.

●Cash on Delivery (COD) orders are available for most pin codes across the nation. However, some pin codes might be excluded from this convenience.

● In cases of COD orders, an additional fee of Rs. 550 is payable to The Luxury One team. These orders will be shipped after the above payment has been processed.

● Dispatch of orders can take up to 24-48 working hours, barring Sundays and public holidays.

● For international shoppers, The Luxury One team is available to assist you with your purchase. Customers are requested to kindly reach out via the following details – team@theluxuryone.com,

Acceptable modes of payment:

● Debit/Credit cards – We ensure the safety of your details on the website’s payment portal.

● EMI – EMI is available via Debit and Credit Card.

● UPI – UPI Payment is available, kindly get in touch with team TLO for assistance.

● Online Banking – Kindly get in touch with the TLO team to get ahold of the necessary bank transfer details required for the purchase.

● COD – Customers can pay for their purchase online or in cash at the time of delivery. However, the additional processing fees will have to be made prior to shipping.

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